Privacy Policy

Last Updated: December 28, 2025

Introduction

RadarSolutions ("we," "our," or "us") provides scheduling and dispatch automation software for ADAS calibration service providers. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

Information We Collect

We collect information necessary to provide our services:

• Business Information: Company name, contact details, service areas
• User Information: Names, phone numbers, and email addresses of users accessing our portals
• Service Data: Vehicle information, appointment details, job status, and communications related to scheduled services
• Usage Data: How you interact with our platform to improve our services

How We Use Information

We use collected information to:

• Provide scheduling, dispatch, and communication services
• Send appointment confirmations and status updates via SMS, email, or voice
• Improve our platform and develop new features
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information:

• With Service Partners: Collision repair shops and technicians involved in scheduled services receive relevant appointment information
• With Service Providers: Third-party services that help us operate (e.g., SMS providers, cloud hosting)
• For Legal Compliance: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure access controls, and regular security assessments.

Data Retention

We retain information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain communications

SMS Communications

For information about our SMS messaging practices, please see our SMS Terms & Conditions.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.